Author Archives: matthew

Mac forgotten password (draft)

While it’s loading, hold down the Command + R keys until it boots into its recovery mode. Click on Utilities on the top menu bar. Then click on Terminal. In terminal, type resetpassword and hit Enter.

Posted in Uncategorized | Leave a comment

Uninstall Office 365 from computer without uninstall option (Draft)

To uninstall Office from the Store, got to Settings – Apps – Apps & features – Microsoft Office Desktop Apps – Uninstall. If for some reason the machine is in a bad way and you need to be more aggressive about the uninstall.  From a PowerShell command line. “(Get-AppxPackage -Name Microsoft.Office.Desktop).Dependencies | Remove-AppxPackage” then “Get-AppxPackage […]

Posted in Tech Help | Comments Off on Uninstall Office 365 from computer without uninstall option (Draft)

Apple Computer Start Up Options

When trying to start up an Apple computer you might want it to start in a different way for maintenance purposes. Depending on what buttons you hold down when you turn it on will change the way it starts Shift: Starts your Mac in safe mode. This helps you troubleshoot because it only loads the […]

Posted in Tech Help | Comments Off on Apple Computer Start Up Options

Drivers Question:

You have spoken in the past about drivers, what are they and why are they important? Drivers are the small programmes that let your operating system, Windows, OS X or Linux, know what hardware your computer has, what features the hardware have and how to use those features. Without drivers your computer will not know […]

Posted in Tech Help | Comments Off on Drivers Question:

Internet Settings Question:

I’m getting a window popping up on the screen asking my to dial up to the internet, but I’m on broadband. This can be an issue for your computer if you move from a dial up internet connection to a broadband connection, without changing all the settings on your computer. To solve this problem you […]

Posted in Tech Help | Comments Off on Internet Settings Question:

Video Problem Question:

My computer screen was acting up and then the computer stopped working. What’s wrong with it? Warning: Clicksonline.info only recommends experienced, professional people touch or change any of your personal technology items’ settings. First you should make sure that the cable connection the monitor to the computer is inserted and secured properly. The next thing […]

Posted in Tech Help | Comments Off on Video Problem Question:

Windows Vista Disk Space Question:

I keep on getting a message saying that my Hard Drive is running low on space when it shouldn’t why is that? When you first install Windows Vista it is set up with default settings that Microsoft seems to think will make our life a lot easier. Unfortuantly it is not always the case. Due […]

Posted in Tech Help | Comments Off on Windows Vista Disk Space Question:

Macintosh OSX Memory Question:

I have an Apple Macintosh from a couple of years ago. It seems to be getting slower, what is wrong? As with all computers, Apple Macs have multiple parts that can help speed it up. The speed of the processor is important to affect the performance of an Apple computer. So too is the number […]

Posted in Tech Help | Comments Off on Macintosh OSX Memory Question:

Router Security Question:

You said my router wasn’t secure, what do you mean and how can I fix it? No matter how tight you keep your computer usage, if you have a wireless router for your computer you might be using more internet downloads than you think you are . Every time I go to a clients house […]

Posted in Tech Help | Comments Off on Router Security Question:

Recommended Firefox Plug-ins

One of the best things about Firefox is the ability to customise it to fit your own needs. I might always speak the praises of the Firefox web browser, available from mozilla.com , but it’s for more than just the speed that it displays websites and the added security of no Active X programming language. […]

Posted in Tech Help | Comments Off on Recommended Firefox Plug-ins